Terms of service

Published 16.3.2022

Please read the following Terms of Service carefully before using the ProppU Service. To be able to use ProppU service, you need to agree with these terms and conditions. These Terms of Service apply to any use of the ProppU Service and to the Purchase Agreements.

  1. Definitions

    “ProppU” refers to ProppU Oy and all its subsidiaries.

    “Service” refers to entire ProppU service offering including “Marketplace” and “Business tools”.

    “Seller" refers to businesses or private users using the Service to sell their products and services. Sellers represent the supply side of the platform.

    “Professional” refers to a company or entrepreneur using the Service.

    “Material supplier” refers to a company or individual selling material via the Service.

    “Consumer” refers to a natural person using the Service.

    “Buyer” refers to businesses or private users using the Service to buy products and services. Buyers represent the demand side of the platform.

    “Marketplace” refers to ProppU online marketplace where renovation work and material are sold. Marketplace refers to the functionality embedded in the software and the marketplace listing view website.

    “Business tools” refer to all business tools included in the software and the functionalities in the software whether integrated to the Marketplace or not.

    “Bid” refers to a proposal submitted by the Seller for selling services or products with the price and unit amount indicated in the Bid document. The Bid becomes binding when it is accepted as “Contract”.

    “Contract” refers to the contract signed between the Buyer and Seller.

    “User” or “you” refers to any natural person using the software. The User must be of the age of 18 or older.

    “Order” refers to an agreement signed between ProppU and the User and takes into effect after User logs into ProppU service and agrees to terms and conditions.

    “Basic” refers to the Service package offered by ProppU where the User takes all the tools provided, included Business tools and Marketplace into use by themselves.

    “Premium” refers to the Service package offered by ProppU where ProppU takes full responsibility of using the Business tools and the Marketplace on behalf of the User or their company. ProppU provides this service plan based on information and data provided by User. ProppU takes responsibility of actions completed in the platform and User takes responsibility of the information provided for ProppU to be able to complete the actions.

  2. Description of the service

    1. ProppU provides a platform on which the User can view, list, bid and purchase renovation work and material from the service provider of their choice.

    2. The Seller provides the information about their products and possible services in the ProppU Service. The Seller is responsible for providing accurate, up-to-date and legally required information about the products, including providing information on applicable prices and indicating the price per unit where required under applicable laws. The Seller is responsible for providing accurate and up-to-date information regardless of their chosen Service package (Basic or Premium). Please note that the sale and purchase of the Seller’s products and possible services may be subject to additional terms and conditions of the Seller or ProppU on a case-by-case basis as set out in the ProppU Service.

    3. When selecting the Seller’s products and services that the User wishes to purchase from the Seller, the User makes a binding order to purchase the products and services from the Seller on the terms and conditions presented to the User agreed between the parties and according to ProppU Service conditions when signing the Contract. ProppU is not responsible for enforcing the Contract or any of the terms on behalf of the Buyer or Seller.

    4. The Seller selected by the Buyer will provide the product or service according to the agreement. ProppU is not responsible or liable towards the Buyer for the proper execution of the Contract by the Seller.

    5. The Business tools are provided for Professionals using the ProppU Service. These tools include customer register, bidding, contracts, invoicing, project planning, documentation and communication tools. The User is responsible for using the tools as intended and according to these terms and conditions. In case the User has selected the Premium Service packaged, ProppU is responsible for using the Business tools on behalf of the User, based on the information given by the user and the agreed use of the tools.

      Please note and take into consideration that any and all information displayed through the ProppU Service is displayed AS – IS by ProppU as posted by the Seller and is under the complete and sole responsibility of the Seller.

      All Users, Buyers and Sellers each acknowledge and confirm that the Seller is solely liable for any defects in the contents and execution of the Contract or other shortcomings in the performance of the Contract.

  3. Right of revocation

    1. If you are a consumer, you are entitled to a right of revocation in accordance with the statutory provisions of the country where you are located. Consumer in the sense of these Terms of Service means any natural person who uses the ProppU Service. A cancellation of an Order needs to be submitted to ProppU in written. If you cancel an Order, ProppU will refund to you all payments have received from you.

    2. All cancellations and terminations of Contracts or any alterations made to Contracts signed between Buyers and Sellers need to be communicated and agreed between the Buyer and Seller. If you revoke a Contract signed between a Buyer or Seller, the terms and conditions of that Contract apply. ProppU is not responsible for any cancellations, alterations or refunds of Contracts signed between Buyer and Seller using the ProppU service. Only in cases where the User has selected the Premium Service package, ProppU is responsible for communication between the Buyer and Seller, and therefore also dissemination of information related to cancellations of orders. In this case, ProppU is solely responsible for acting as mediator in the communications and information exchanged between the parties, where the Buyer and Seller are responsible for agreeing on the actions.

  4. User Accounts

    1. You have a limited, non-exclusive, non-transferable, and non- sublicensable right to use the ProppU Service in the form offered to you by us from time to time solely for the purposes set out herein.

    2. In order to use the ProppU Service, the User must create a user account by following the registration instructions in the ProppU Service. The ProppU Service credentials are personal (unless otherwise agreed between ProppU and the User). The User shall ensure that any user account credentials and equivalent information required to access the user account of the User are kept confidential and used in a secure manner not accessible by third parties. A User may have only one personal user account.

    3. Where it is suspected that any unauthorized person has become aware of a User’s user account credentials or has access to the user account of the User, the User shall immediately inform ProppU thereof. The User shall be responsible for any use of the ProppU Service and any activity under the user account of the User.

    4. In order to use the ProppU Service, you must submit valid credit card or other payment method information to ProppU. ProppU does not store information of your payment instrument, as this is done by a third party payment service provider used by ProppU. You agree to pay for all purchases arising from your use of the ProppU Service. You must keep the credit card and other payment information that you have submitted to your user account updated.

  5. Payments

    1. The User will pay the purchase price set out in the Order by using the relevant payment functionality of the ProppU Service.

    2. The User may fulfil this payment obligation only by using the relevant online payment method provided in the ProppU Service.

  6. Intellectual Property Rights

    1. All Intellectual Property Rights in or related to the ProppU Service and thereto related documentation and all parts and copies thereof shall remain exclusively vested with and be the sole and exclusive property of ProppU and/or its affiliates/subcontractors/licensors. “Intellectual Property Rights” shall mean copyrights and related rights (including database and catalogue rights and photography rights), patents, utility models, design rights, trademarks, tradenames, trade secrets, know-how and any other form of registered or unregistered intellectual property rights.

    2. These Terms of Service do not grant the User any Intellectual Property Rights in the ProppU Service and all rights not expressly granted hereunder are reserved by ProppU and its subcontractors/licensors.

    3. User grants to ProppU a worldwide, royalty-free, sublicensable, and transferable right to use, modify, reproduce, distribute, display and publish any content provided by User in connection with the ProppU Service. Such content may include photographs, data, information, feedback, suggestions, text, and other materials that are uploaded, posted or otherwise transmitted relating to the ProppU Service.

  7. Additional Provisions for use of the ProppU Service

    1. The ProppU Service is only available to persons of the age of 18 years or older. You may not register as a User if you do not fulfill this requirement.

    2. The User shall observe all applicable rules and regulations when using the ProppU Service.

    3. ProppU is constantly developing the ProppU Service and ProppU may change or remove different parts of the ProppU Service, including features, the products and Sellers available in the ProppU Service in part or in whole.

    4. By using the ProppU Service, the User may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. ProppU generally does not review content provided by the Users, Buyers or Sellers. ProppU is not responsible for third parties' content or information or for any damages arising as a result of the use of or reliance on it.

    5. You or the company you are representing shall be responsible for obtaining and maintaining any devices or equipment (such as telephones) and connections needed for access to and use of the ProppU Service and all charges related thereto.

    6. The User will not: (i) use or attempt to use another person’s personal ProppU account and/or access another person’s personal payment data through the ProppU Service or use another person’s personal payment cards when using the ProppU Service, without consent of that other person; (ii) copy, modify or create derivative works of the ProppU Service or any related technology; (iii) reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the ProppU Service or any related technology, or any part thereof; (iv) remove any copyright, trademark or other proprietary rights notices contained in or on the ProppU Service; (v) remove, cover or obscure any advertisement included on the ProppU Service; (vi) collect, use, copy, or transfer any information obtained from the ProppU Service without the consent of ProppU; (vii) use bots or other automated methods to use the ProppU Service; (viii) create a ProppU account using a fake identity or an identity of another person; or (ix) access the ProppU Service except through the interfaces expressly provided by ProppU, such as the ProppU website or another application.

    7. ProppU is, at its sole discretion, entitled to remove or suspend a User from the ProppU Service with immediate effect and/or refuse or cancel any Orders from a User if: (i) the User abuses the ProppU Service or causes any harm or detriment to the use of the ProppU Service or other users or ProppU employees (ii) ProppU has reasonable belief of fraudulent acts by the User when using the ProppU Service iii) the User fails to comply with his obligations arising from these Terms of Service; (iv) there is reasonable doubt about the correctness or authenticity of the Order; or (v) the User engages in threatening, harassing, racist, sexist or any other behaviour that ProppU deems inappropriate towards other Users or ProppU’s employees.

    8. The controller of the personal data collected about Users is ProppU Oy, unless otherwise indicated. ProppU Oy shall process any personal data collected from the User in accordance with ProppU Privacy Statement.

    9. The User must comply with applicable third party terms of agreement when using the ProppU Service.

  8. Term and termination

    1. These Terms of Service are in force as a binding agreement between ProppU and the User until further notice as long as the User is using the ProppU Service

    2. The User can discontinue the use of the ProppU Service at any time. ProppU can discontinue providing the ProppU Service permanently or temporarily at any time.

  9. Defects and complaints

    1. Please note that the ProppU Service may at any time be interrupted or permanently discontinued. The ProppU Service may also be temporarily suspended. Do not use the ProppU Service for backing up any data. While we do our best in providing you our platform and tools with minimal errors, ProppU does not promise or guarantee you anything regarding the reliability, functionality, timeliness, quality or suitability of the ProppU Service, its features or any service offered by ProppU.

    2. The Seller is solely liable for the contents, quality, safety and packaging of their products and services sold through the ProppU Service and has a statutory defect liability for their products as set out in the applicable laws. The Buyer is responsible for inspecting the products as agreed in the Contract without undue delay after receiving these. If there are any defects or other quality shortcomings in the products, then you should contact either the customer service of ProppU, acting on behalf of the Seller, or the Seller directly and include a clear description of the defects or shortcomings. Regarding consumer goods, notices of defects should be made within a reasonable time from detecting the defect, however no later than within two months after being detected.

    3. The Seller is solely liable for any defects in the contents and preparation or packaging of the sold products or other shortcomings. ProppU is not responsible for the information provided by the Seller on the ProppU Service and does not give any warranty on the availability, quality or suitability of the products.

  10. Applicable Law and Dispute Resolution

    1. These Terms of Service shall be governed by and construed in accordance with the laws of the country where the User is located.

    2. If you are a consumer, please note that you cannot be deprived of the rights granted to you by the mandatory consumer protection laws of your country of domicile.

    3. Disputes arising from these Terms of Service shall be resolved by the competent courts of the country where the User is located.

  11. Amendments

    1. These User Terms of Service are subject to amendments.

    2. ProppU shall publish the amended User Terms of Service at the ProppU Website. ProppU shall inform the User of any changes that are material by nature on the ProppU Service or by email to the email address submitted to the ProppU Service by the User. If the User does not agree to any amended ProppU Terms of Service, they shall discontinue the use of the ProppU Service.

  12. Assignment

    1. ProppU shall be entitled to assign all or any of its rights or obligations hereunder in whole or part to an affiliate or successor or to a purchaser or acquirer of its business assets relating to ProppU Service without the User’s prior consent.

    2. The User shall not be entitled to assign any of its rights or obligations hereunder in whole or part.

Updated 16.3.2022